Archive for ‘Bad Business’

September 30th, 2010

Stressed Out To The Max

I’m having a very hard time not blowing a fuse this week.  With the days rolling on and Hubby still out of work the stress is definitely piling up.  This morning my stress level shot through the roof after trying to help Hubby deal with his unemployment.  Government agencies always tend to make my blood pressure shoot up, but the NC Employment office is making it boil.  I’m so aggravated with them right now.  I’d rather spend all day reading diet pill reviews than have to deal with government offices.

They called this morning around 8am and left Hubby an urgent message that he needed to return their call ASAP concerning some questions they had.  No problem, but when Hubby tried to call the back their system kept hanging up on him.  He spent 20 minutes calling them, and he would either get a “all circuits are busy” message or the system would let him get 3 or 4 options into it and drop the call.

He got aggravated and handed the phone to me.  I was able to get the system to let me go through the options, but when I chose the option I was supposed to I was asked for a reference number, and no reference number was left with the message.  Instead of giving me other options the system hung up on me.  10 minutes later I finally got a real life person on the phone and passed the phone off to Hubby only to find out she told him she couldn’t figure out why he got the message or was told to call that number, and gave him 3 more numbers to try.  Hubby called all three numbers, and all three people he spoke to directed him back to the original number he was given.  He tried calling the original number again a dozen times, but now the system hangs up on him before giving him any options.

Yep, government offices totally make my blood boil! 

September 7th, 2010

Sick Of CVS Pharmacy

I’m finally home after running around doing some errands this evening and waiting forever to pickup Ellie’s Zyrtec prescription.  I spent 45 minutes browsing the store looking through all the baby stuff, as seen on tv section, Bluetooth headsets, and everything else under the sun waiting on a refill I called in this morning to be ready for pickup at 8pm.

When she originally got the prescription the doctor called it in at our local CVS.  She used CVS because we live a county over from the doctor, and she picked the one pharmacy that showed up in our zip code.  It took me 4 days to get the script filled then because the doctor kept calling it in, and CVS kept saying they never received it.  It was a major hassle just to get it filled in the first place.   That was in April, and since Ellie only uses Zyrtec seasonally I haven’t had to refill the prescription until now.

That hasn’t stopped CVS from being a pain, though.  When I picked up the first prescription I flat out told them I did NOT want auto refill.  That’s because after Ellie’s birth I had been on 11 pills a day because of my preeclampsia not going away immediately, and I had a ton of problems with CVS because of it.  I only needed the medication for 1 month, and I came off it after 28 days.  My doctor had prescribed 3 refills in case my blood pressure didn’t straighten out in one month, so I went through months and months of CVS calling me multiple times a day every month to remind me to pick up my prescription they had auto refilled (without my consent) even though I had told them I no longer used it.  They finally stopped calling about that one about 2 months ago…9 months after I stopped taking it.

When I went on my new birth control after having Ellie I dropped the prescription off at CVS one day when I was in a hurry and didn’t have time to run it all the way to Walgreens in the next town over.  A week before I ran out of birth control pills I tried to get the refill, and I was told I couldn’t because it was listed as something that could not be refilled until 30 days had passed since my last fill date.  That would have left me without birth control for at least 1 day, longer if I forgot to refill it.  I decided to switch my prescription to Walgreens, and I yet again had problems.  CVS refused to transfer the prescription because they said it was already refilled via auto refill even though I wasn’t allowed to pick it up for another week!

I argued back and forth with them for a few days, demanded they take it off auto refill since I’d requested not to have it auto refilled in the first place, and picked my prescription up the day they finally released it to me.  I immediately switched my prescription to Walgreens.  Even though I transferred that prescription in January CVS still calls me monthly with a courtesy reminder to refill my prescription.  I guess they never removed it from their computer after the transfer, and they keep calling even though I keep telling them it was transferred to another store and to leave me alone!

So yeah, I wasn’t happy when Ellie’s doctor used CVS to call in her prescription, but it was done before I had a chance to choose another pharmacy.

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July 11th, 2010

Dear Spammers,

Why is it every single time I write a post that even so much as mentions diet pills you have to flood me with spam comments about other thermogenic fat burners? As you can see I am purposely linking to a website that is NOT yours because you get no link love from me. As my commenting policy states you don’t even get the pleasure of seeing your gazillions (okay not quite, but it feels like it) of comments posted. As with most other sites you spam, you’re wasting your time and mine.

I hate to break it to ya, but why would I, or anyone else for that matter, want to purchase a product from a company that has such poor business ethics that they spam the crap out of people just to sell something.  I’m guessing you don’t sell very much, do ya?


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