I’m finally home after running around doing some errands this evening and waiting forever to pickup Ellie’s Zyrtec prescription. I spent 45 minutes browsing the store looking through all the baby stuff, as seen on tv section, Bluetooth headsets, and everything else under the sun waiting on a refill I called in this morning to be ready for pickup at 8pm.
When she originally got the prescription the doctor called it in at our local CVS. She used CVS because we live a county over from the doctor, and she picked the one pharmacy that showed up in our zip code. That was in April, and since Ellie only uses Zyrtec seasonally I haven’t had to refill the prescription until now.
That hasn’t stopped CVS from being a pain, though. When I picked up the first prescription I flat out told them I did NOT want auto refill. That’s because after Ellie’s birth I had been on 11 pills a day because of my preeclampsia not going away immediately, and I had a ton of problems with CVS because of it. I only needed the medication for 1 month, and I came off it after 28 days. My doctor had prescribed 3 refills in case my blood pressure didn’t straighten out in one month, so I went through months and months of CVS calling me multiple times a day every month to remind me to pick up my prescription they had auto refilled (without my consent) even though I had told them I no longer used it. They finally stopped calling about that one about 2 months ago…9 months after I stopped taking it.
When I went on my new birth control after having Ellie I dropped the prescription off at CVS one day when I was in a hurry and didn’t have time to run it all the way to Walgreens in the next town over. A week before I ran out of birth control pills I tried to get the refill, and I was told I couldn’t because it was listed as something that could not be refilled until 30 days had passed since my last fill date. That would have left me without birth control for at least 1 day, longer if I forgot to refill it. I decided to switch my prescription to Walgreens, and I yet again had problems. CVS refused to transfer the prescription because they said it was already refilled via auto refill even though I wasn’t allowed to pick it up for another week!
I argued back and forth with them for a few days, demanded they take it off auto refill since I’d requested not to have it auto refilled in the first place, and picked my prescription up the day they finally released it to me. I immediately switched my prescription to Walgreens. Even though I transferred that prescription in January CVS still calls me monthly with a courtesy reminder to refill my prescription. I guess they never removed it from their computer after the transfer, and they keep calling even though I keep telling them it was transferred to another store and to leave me alone!
So yeah, I wasn’t happy when Ellie’s doctor used CVS to call in her prescription, but it was done before I had a chance to choose another pharmacy.
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