Comments on: Live It With Charter Sucks

By: jshusterman

jshusterman — Fri, 03 Jul 2009 04:23:18 +0000

Charter does offer HD packages in most areas, so there's a possibility that either you're in one of the few areas that isn't receiving HD packages yet or you just haven't opted to purchase one of the HD packages which you do have to subscribe to separately.

By: carollynbroom

carollynbroom — Fri, 03 Jul 2009 02:28:22 +0000

why does charter not have HD I have a really nice tv that I wish I could see it in HD

By: tammy in SC

tammy in SC — Tue, 09 Jun 2009 02:45:49 +0000

OMG charter is the worst i only have 2 services i signed for all 3 but after missing 4 days of work waiting for telephone tech to even show up which did not happen at all he called his boss said no one was home i was on phone with rep in MY HOUSE on my cell phone saying thats funny he was no where near my home even ………………rep told me sorry had to reschuedule when i asked to speak with this techs boss they gave me bullshit story we are'nt allowed to do that……………i canceled phone i have vonage now works even better and as for the movie channels we have or on demand half the time you can crank your t.v all the way up and still not hear i have called and they blame it on the networks………….well tell them to give us sound how hard is that…………….if there where another fast internet around i sure would not be with charter but i am stuck for now………..i looked at the reward stuff and said why even bother just another thing to have to be on phone constatly with them about…….such a sad company i wish someone would get another cable provider and give us options

By: jshusterman

jshusterman — Sat, 30 May 2009 20:21:25 +0000

You are completely right about that. Half the time the techs don't even care enough to show up, and you wouldn't believe how many times I've had to tell the techs how to fix the problem because they are too incompetent to do it. The ONLY reason we use Charter at all is because we have no other option unless we want dial up or satellite. From my own experiences as well as discussions with others who have used satellite, you might as well stick with dial up (which is not an option with a home business like mine).

We've dropped our services from the largest package they have to just the basics and raised them back up again only because it's so much more expensive to carry just the basic services. You end up paying less for more services but deal with more hassle because of the fact no one cares. We now know exactly why Charter is bankrupt.

By: Onesold4charter

Onesold4charter — Thu, 14 May 2009 04:05:28 +0000

Charter Sucks because no one cares. Not the techs, not the sales staff and not the corp big wigs. Charter's thinks that if you have 3 of their service instead of one or two that you are less likely to cancel any services. Wrong, you now have more problems and more reason to curse the Charter name.